GLAS Original: Challenging Conversations

£4.95

GLAS Challenging Conversations integrate awareness, centredness, relational safety, and purpose to transform difficult dialogue into clarity, trust, and forward momentum.

GLAS Challenging Conversations integrate awareness, centredness, relational safety, and purpose to transform difficult dialogue into clarity, trust, and forward momentum.

  • From a GLAS Method perspective, challenging conversations begin with Emotions / Awareness and Centredness. Recognising emotional activation creates space for regulation, preventing reactive responses that damage trust. Being centred allows individuals to stay grounded while engaging with discomfort.

    These conversations are shaped by Relationships / Connection and Growth / Learning. Psychological safety enables honesty, while a learning orientation transforms disagreement into insight. GLAS emphasises curiosity over certainty and understanding over winning.

    Finally, challenging conversations are sustained by Purpose / Meaning, Energy / Vitality, and Joy / Fulfilment. When dialogue is anchored to shared purpose, energy is directed constructively rather than defensively. Resolution, even without agreement, restores alignment and supports fulfilment through integrity and trust.

    • Leadership & Feedback – Deliver truth with trust intact.

    • Conflict Resolution – Reduce defensiveness and escalation.

    • Team Alignment – Surface issues early and productively.

    • Coaching & Facilitation – Enable courageous, safe dialogue.

    • Personal Relationships – Strengthen connection through honesty.

    • Prepare Internally – Clarify emotions, assumptions, and intent.

    • Centre First – Regulate breath, body, and energy.

    • Name the Tension – Acknowledge the difficulty openly.

    • Listen to Understand – Seek meaning, not ammunition.

    • Align on Next Action – Close with clarity and respect.