The Need To Experience | Drama | Stepping Up
Hello there! Welcome to my weekly LEAPS.
You’re receiving this email because you subscribed to my weekly Wednesday feature or our mailing list. Every Wednesday, I share 5 things using our LEAPS approach:
Learn: something new or an idea
Energy: an energy (good or bad) word and it’s meaning
Action: something to do
Processing: a question to consider
Shout out: something or someone that I want to celebrate or acknowledge
LEARN
Something Worth Sharing
The Need To Experience
One of the many magical things about being a human is our core need to ‘experience’. At a very primitive level we need sustenance in order to survive, and yet we have Michelin starred restaurants around the world. The reason for this is because of our need to ‘experience’. Why do we adore going to the ballgame? The adrenaline of competition, being with our tribe, and the sheer exhilaration of the experience as a whole.
Humans are able to experience pleasure. Humans are also able to experience pain and sadness. When we watch great sporting moments or a charity shining the light on a cancer survivor ringing the bell - we experience by association, and can be moved to tears. The key is our constant need to ‘experience’.
What and how are people ‘experiencing’ your products, services or internal culture? There are numerous opportunities to provide people a great “world-class” experience that delights and stays in their mind. This is from providing a warm and welcoming confirmation of a meeting, the provision of a clear agenda, a personal welcome to your offices, a simple and easy sign-in process, and clean (well-stocked) facilities etc.
Disney parks are well known for making the most of the queueing experience. They have carefully designed this seemingly dull and necessary process to be an immersive part of the overall theme park experience - transforming the waiting process into a source of entertainment and anticipation. We need to experience - and it’s often the small experiences that matter the most.
ENERGY
An emotion or energy; a stand-out word / s
Drama
Many of us love a good ‘drama’ - I refer to the ones on TV. However, real-life drama can come in many forms. The word DRAMA is from Greek dramatos meaning "action, deed; play, spectacle". It originates from drāo which meant "to do, make, act, perform" (especially some great deed, whether good or bad).
Just because there is something happening, an action or spectacle, it doesn’t mean it’s good or bad - just that something is happening. We then have a choice about how we think about it and what we do about it. Do we jump in or take a pause?
ACTION
Something small that you can do that might make a big difference
Ask Yourself A Question
I do love a great question - the power of questioning is incredible. My suggested action for you this week is to ask yourself a question - or several if needed. Think really hard about what THE QUESTION is that you’re currently wrestling with. I don’t mean the everyday-kind, like ‘what will I cook for dinner?’, but more like: ‘why am I holding myself back?’, ‘what am I scared of?’or ‘what if I did X differently?’. It needs to be your question - the thing that’s on your mind.
PROCESSING
A question to think about and consider (you can discuss this with someone or write your thoughts down)
“Who has shown me appreciation, and what did it mean to me?”
This could have been in a significant way or even just in passing. Do you have evidence of people appreciating you - such as ‘thank you’ notes or emails acknowledging your kindness?
I’d love for you to send me your own stories / thoughts about this. Drop me a line with your answer / thoughts on this question
SHOUT OUT
Who / what I think deserves recognition - my gratitude or to be celebrated.
The Right Amount of Choice
A friend of mine was recently sharing how they hated having too much choice. I’ve also had many situations where clients have initially felt that they didn’t have any choice at all about something. The shout out this week is when we have just the right amount of choice - not too much or too little. Too much leads to paralysis, while too little is suffocating. The right amount of choice is wonderful!
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LEAPS is a process used by our team and clients all the time - and even my own family on a daily basis.
I’ll be sharing a set of LEAPS each week with you and encourage you to do your own version:
L: what have you learned?
E: what’s your energy / feeling word
A: what’s one thing you need to do?
P: what are you thinking / processing?
S: who or what can you shout out?
