LEAPERS Leadership Playbook: (3) Directing Performance

This is the third playbook in the Leadership series — designed for you to download, print, and work through at your own pace.

A 30-day leadership development playbook created for leaders who want to direct performance with greater clarity, consistency, and intention.

Many performance challenges do not come from lack of capability or effort. More often, they emerge from unclear expectations, inconsistent communication, reactive leadership, emotional pressure, and misalignment between people, priorities, and behaviours. Leaders can unintentionally create confusion, frustration, or disengagement when performance is managed through pressure rather than awareness and clarity.

This playbook is designed to help leaders slow down and better understand how they influence performance through communication, expectations, accountability, feedback, and leadership behaviour. Rather than focusing purely on targets or output, the journey explores the human side of performance — how clarity, trust, consistency, motivation, and emotional awareness shape long-term results.

Using the LEAPS framework — Learn, Energy, Action, Processing, Shout Out — participants are guided through a structured 30-day journey focused on awareness, reflection, and practical leadership development. Each section encourages leaders to better understand how they set direction, manage pressure, communicate standards, respond to challenges, and support performance within individuals and teams.

Throughout the playbook, leaders will explore themes such as accountability, motivation, feedback, consistency, emotional regulation, expectations, performance conversations, team dynamics, and sustainable leadership behaviours. The process creates space to reflect on how leadership style and communication directly influence engagement, confidence, responsibility, and outcomes over time.

Inside the playbook you’ll find:

• Guided learning around performance leadership and the 7 GLAS Elements

• A GLAS Vision Original™ visual focused on clarity, accountability, and intentional leadership

• Reflection prompts designed to increase awareness around leadership behaviours and performance patterns

• Exercises exploring energy, pressure, communication, and leadership impact

• Practical tools to support clearer expectations, stronger feedback, and more effective performance conversations

• Processing questions that encourage deeper reflection and intentional leadership thinking

• A shout out and gratitude section designed to reinforce recognition, progress, and positive leadership behaviours

This playbook is designed for leaders who believe sustainable performance comes from clarity, awareness, communication, and intentional leadership — not simply pressure, control, or constant reaction.

Set aside regular time to work through the playbook with honesty and consistency, focusing on awareness rather than rushing for quick results.

Use the prompts and exercises to reflect on how you set expectations, communicate standards, give feedback, and influence performance within your leadership.

Apply the LEAPS framework — Learn, Energy, Action, Processing, Shout Out — as a complete process to support clearer thinking, intentional leadership, and sustainable performance development.

Approach the playbook with curiosity and openness, using the insights gained to strengthen accountability, communication, motivation, and leadership effectiveness over time.

Continue developing leadership and performance awareness through additional GLAS Leadership Playbooks and specialist development Sets.

Explore the 7 GLAS Elements more deeply to strengthen communication, accountability, clarity, and performance-focused leadership.

Join future GLAS workshops, Live Leaper sessions, and leadership development experiences focused on directing performance with intention and awareness.

Apply GLAS questioning practices and reflection tools to improve feedback, decision-making, team engagement, and leadership consistency.

Build long-term leadership effectiveness through ongoing reflection, intentional action, and practical GLAS development experiences.